The Importance of Good Communication Skills
Power struggles and hurt feelings. Sound familiar?
There's a difference between talking and speaking so that you can be heard.
Maybe you have a hard time expressing your needs or making requests with ease in your relationship?
You might be set off by your co-worker at work or avoid calling your mom.
Being able to communicate effectively and clearly is one of the most important of all life skills. Developing your communication skills can help in all areas of your life; from asking for a raise to conflicts with family, and everything in between.
What is Compassionate Communication (CC) ?
Compassionate Communication or Nonviolent Communication (NVC) was developed by Dr. Marshall Rosenberg during the Civil Rights era. It's a tool to teach skills to guide people to become excellent communicators. This form of communication promotes greater self-awareness of your own feelings and needs, as well as ways to effectively settle conflicts with others.
Everything we do and say is usually an attempt to meet our needs.
Compassionate Communications helps you reframe how you express yourself and enhance connection by focusing on what you're observing, feeling, needing, and what you can request.
There are 4 components to Compassionate Communication:
1. OBSERVATION: “When I see/hear/notice…”
2. FEELING: "I feel... (sad, disappointed, hurt, frustrated, angry, irritated, annoyed)
3. NEED: "...because I'm wanting/needing (respect, acceptance, understanding, reassurance, to be heard, to be seen, etc.)
4. REQUEST :“Would you be willing to …?”
Example: “When I see you reading a magazine while I’m talking, I feel frustrated because I’m wanting to be heard. Would you be willing to close the magazine for 3 minutes and listen to my idea?”